Doctors:
Mowbray, Dervan, Bristow, Tucker, Privonitz & McCarthy
This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that
you will find it helpful and informative.
History Of The Practice
The practice was formed in the late 1960s, when the town practices of Drs Dixon, Ramage and Burke amalgamated. It moved into its current health centre
premises in 1968. Dr Mowbray joined in 1981, Dr Dervan in 1986, both having been trainees here. Dr Bristow joined in 1993, Dr Tucker in 1994, Dr Privonitz in 1995 and Dr McCarthy in 1997.
The Surgery
The health centre stands on Plane Tree Road, opposite the Memorial Clock Tower. Parking can be difficult: there is limited space in front of the surgery
on Plane Tree Road; behind it on Bay Street; and there is a large car park available under the railway bridge and Beech Street.
In our large waiting area, we have toilets, a public telephone and a children’s play area. We would like your children to enjoy this, but we do
ask parents to supervise their children closely (and to put the toys back!).
There is easy access for the disabled, from Plane Tree Road. A wheelchair is available.
Practice News and Notices
2012 PATIENT PARTICIPATION GROUP SURVEY
RESULTS
The survey was very successful this year with 570 out of the 600 questionnaires being completed. Overall, satisfaction was very high. The results are shown below;
- How easy do you find it to access the building at your GP surgery?
Very easy 67.75%
Easy 34.45%
Difficult 3.40%
- At the reception counter, can other patients overhear what you say to the receptionist?
Yes 84.40%
No 21.59%
- How helpful do you find the Receptionists at the surgery?
Very helpful 50.84%
Helpful 51.00%
Not very helpful 4.10%
- How do you normally book appointments to see a GP or Nurse?
In person 0.99%
By telephone 90.08%
- In the past 6 months, have you tried and been able to see a Doctor faily quickly? By fairly quickly we mean on the same day or in the next 2 weekdays that the surgery was open.
Yes 70.16%
No 18.60%
Not applicable/not tried 12.16%
- In the past 6 months, have you tried and been able to book ahead for an appointment with a Doctor? By booking ahead we mean booking an appointment up to 2 weeks in advance.
Yes 46.61%
No 18.60%
Not applicable/not tried 26.16%
- Have you ever had to wait more than 15 minutes past your appointment time?
Yes 56.15%
No 41.85%
- If you find you can no longer keep an appointment you have with the Doctor or Nurse, how important do you think it is to cancel the appointment?
Very important 93.00%
Important 6.63%
Not very Important 0.00%
Can’t be bothered 0.36%
Thank you to all those patients who completed questionnaires for us. Your feedback is appreciated. 4 main issues were identified and the actions taken to resolve them are shown on the Patient Participation Group page.
We will have another survey next year but with different questions being asked.
Repeat Prescriptions by Email
You can order your repeat prescription by email on scripts.lhhc@nhs.net it is an L and not a number 1.
Surgery Closed
Friday 6th April and Monday 9th April (Easter)
May 7th (May Day)
June 4th (Spring Bank) and June 5th (Queens Diamond Jubilee)
August 27th (August Bank Holiday)
December 25th (Christmas Day) and 26th (Boxing Day)
January 1st 2013 (New Years Day)
Little Harwood Health Centre
Emergency Telephone Number 01254 580931 or 0845 46 47
The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed. |
